Examify

Privacy Policy

Examify ("Examify," "we," "us," or "our") operates an online exam and coaching platform serving students from Class 1 to Class 12 (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.


1. Information We Collect

1.1 Information You Provide to Us

  • Account information: Name, email address, phone number, date of birth, class/grade, school name, and password.
  • Parent/guardian information: For students under 18, we may collect a parent or guardian's name, email, and phone number.
  • Payment information: Billing name, address, and payment details, processed through our third-party payment partners (we do not store full card numbers on our servers).
  • Communications: Messages sent through our support chat, feedback forms, or email correspondence with our team.
  • Content you submit: Answers to test questions, uploaded documents, or profile information.

1.2 Information Collected Automatically

  • Usage data: Pages visited, features used, time spent on tests, click patterns, and session duration.
  • Device information: IP address, browser type, operating system, and device identifiers.
  • Exam integrity data: Tab-switch events, section timing, and other proctoring-related signals collected during test sessions to maintain exam fairness.
  • Cookies and similar technologies: We use cookies to keep you logged in, remember preferences, and understand how our Services are used. You can control cookies through your browser settings.

1.3 Information from Third Parties

We may receive information about you from payment processors, coaching partners you have enrolled with, or analytics providers.


2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Deliver coaching content, mock tests, and exam results
  • Process payments for coaching enrollment or pay-per-exam access
  • Provide customer support, including live support during exams
  • Monitor exam integrity and investigate flagged violations
  • Send administrative messages, updates, and (with consent) promotional communications
  • Analyze usage patterns to improve our Services
  • Comply with legal obligations and enforce our Terms of Service


3. Children's Privacy

Our Services are designed to be used by students as young as Class 1, many of whom are minors. We take special care with children's data:

  • Accounts for students under 18 should be created or supervised by a parent or guardian.
  • We collect only the information reasonably necessary to provide our educational Services to minors.
  • We do not knowingly use children's data for targeted advertising.
  • Parents or guardians may contact us at any time to review, update, or request deletion of their child's information (see Section 8).

If we learn that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly.


4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service providers: With vendors who help us operate the Platform, such as payment processors, cloud hosting providers, and analytics services, bound by confidentiality obligations.
  • Coaching partners: If you enroll in coaching delivered in partnership with a third-party institute, relevant enrollment and performance data may be shared with that institute.
  • Legal requirements: When required by law, court order, or governmental request, or to protect the rights, safety, or property of Examify, our users, or the public.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.


5. Data Retention

We retain personal information for as long as your account is active or as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Exam records and performance data may be retained longer to support academic history and certification requests.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


7. International Data Transfers

If you access our Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. We take steps to ensure such transfers comply with applicable data protection laws.


8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information, subject to legal and contractual limitations
  • Object to or restrict certain processing of your information
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@examify.com. Parents and guardians may exercise these rights on behalf of a minor.


9. Third-Party Links and Services

Our Platform may contain links to third-party websites or integrate third-party services (such as payment gateways). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.


11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@darkgrey-gaur-861808.hostingersite.com Address: Mumbai, India


This Privacy Policy is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer familiar with applicable data protection and children's privacy laws (such as GDPR, COPPA, or India's DPDP Act) in your jurisdiction before publishing it.